Draft policy for your review. We recommend legal review before launch.
Privacy policy
What we collect
When you place an order we collect your name, email address, delivery address, phone number and order details. We also collect basic technical information such as your device type and pages visited.
Payment information
Payments are processed by Shopify's secure checkout. ZOVO does not receive or store your full card details.
How we use your information
To process and deliver your orders, provide support, prevent fraud, and — where you have opted in — send marketing emails. You can unsubscribe at any time.
Who we share it with
We share information only as needed with our commerce platform, suppliers and delivery carriers to fulfil your order, and where required by law.
Cookies
We use cookies and similar technologies to keep your cart, remember preferences and understand how the site is used.
Your rights
You can request access to, correction of, or deletion of the personal information we hold about you by contacting us. We handle personal information in line with the Australian Privacy Principles.