Draft policy for your review. Confirm the details match your Shopify shipping settings before launch.
Shipping & delivery
Where we deliver
We currently deliver to addresses within Australia.
Delivery cost
Shipping costs are calculated at checkout based on your delivery address and the items in your cart. The exact amount is shown before you pay.
Processing & delivery times
Delivery timeframes depend on the item and your location. Estimates, where available, are shown at checkout and in your confirmation email.
Tracking
When your order ships we email you the details. Tracking numbers are provided where the carrier supplies them. You can also check our order tracking page.
Multiple shipments
Orders with several items may arrive in more than one delivery at no extra cost.
Problems with a delivery
If your order is delayed, damaged or missing, please contact us and we'll help sort it out.